Our systems require fuel to function and in our world this equates to internet connectivity, broadcast TV subscriptions and support contracts
Marine Satellite and Communication Services
We provide antennas systems and comprehensive support services for your 4G 5G , VSAT, STARLINK, SAT TV and IPTV solutions.
Our independent advice will help you to research and contract the most appropriate service for your cruising profile at competitive rates.
Marine Internet
Depending on your location and needs (from e-mail to Ultra HD Streaming), we will recommend the perfect data service plans. Optimum cost efficient solutions include VSAT, STARLINK and 4G/5G
Solutions:
- Global connectivity for yachts and houses
- Satellite,4G/5G and fibre solutions
- Service support contracts
- Short and long term contracts
- Ultimate flexibility
Marine Sat TV
Enjoy entertainment and sports channels whilst on land or at sea, with managed services including Kartina TV, ATN Arab, Sky TV (UK and Italy) , DirecTV (US, Caribbean, Latin America) , DishTV or IPTV.
Solutions :
- Single contact for all subscriptions
- Supply and installation of receivers
- 100% authorised
- Ultimate flexibility
Residental Satellite and Communication Services
Partnering with a number a service providers allows us to offer a contract to suit your specific location and requirements.
Our focus in on customer experience and we believe the best way of meeting expectations is through consultation, enabling us to accurately define expectations.
Only then are we in a position to advise on the correct packages and suppliers.
Icon Connect can consult, initiate, manage and support the following services on behalf of our clients :
- Residential Internet
- Landline Phone
- TV Subscriptions
For Connectivity
Depending on your location and needs (from e-mail to Ultra HD Streaming), we will recommend the perfect data service plans. Optimum cost efficient solutions include VSAT and 3G/4G.
Solutions :
- Global connectivity for yachts and houses
- Satellite, 3G 4G, and fibre solutions
- Service support contracts
- Short and long term contracts
- Ultimate flexibility
For Entertainment
Enjoy entertainment and sports channels whilst on land or at sea, with managed services including Kartina TV, Sky TV (UK and Italy), DirecTV (US, Caribbean, Latin america) or IPTV.
Solutions :
- Single contact for all subscriptions
- Supply and installation of receivers
- 100% authorised
- Ultimate flexibility
Icon Hotline
Whilst at sea, our team perform to ensure we provide speedy resolution to your questions. To ensure our client receives fast response to inquiries, our engineer on duty is available 7 days a week. The best part of our support services are that you can access them at office or home, every day of the week and get personalized assistance from experts who can keep your operations running well.
Icon Remote & Monitoring
Each Icon Connect system includes Icon server. This is our on-board “Toolbox” for system control, administration, maintenance and management.
Icon Health
This service includes a 1 or 2 days annual engineering visit by two engineers (software and hardware); in order to rectify any minor faults where achievable in the time frame and to do a full system operations test and report, guaranteeing you a season in complete peace.
Icon Spares
Whether under warranty or not, the most effective and fastest solution to any potential engineering fault is through the on-board engineers with remote technical support. In most cases, the cause of any electronic issue can be as simple as a failed power supply or component so maintaining an on-board stock of critical spares can avoid frustration, delay and unnecessary cost in resolving issues.
Icon Support
Support for your IT services including software, PC’s and peripherals, email hosting account administration and data back-up systems.